Ziggs for international patient centers

Every international patient,
handled across your whole team.

A foreign patient passes through coordinators, interpreters, doctors, billing and travel staff before and after treatment. Give each of them an agent for the coordination work, let the case move between them with its history, and let the center manager see every case. Doctors make every medical decision.

Discuss your first workflow Meet the team

Every role gets
its own agent.

Each agent knows its part of the job, the sources it may use, and what it is allowed to share.

  • Patient coordinator

    Answers first questions in the patient's language and collects their medical records.

  • Medical interpreter

    Translates records, consultation notes and aftercare instructions for review.

  • Doctor's office

    Gets a summary of each case so the doctor can review it and write the treatment plan.

  • Quotes and billing

    Prepares the cost estimate from the treatment plan and answers billing questions.

  • Travel and stay

    Arranges airport pickup, hotel and the appointment schedule.

  • Aftercare nurse

    Checks in after the patient flies home and passes any concern to the doctor.

  • Partnerships

    Answers partner agencies and keeps materials current in each language.

Work moves between them,
with the context attached.

Each handoff carries what the next person needs. A person approves before anything important goes out.

New patient inquiry

  1. Patient coordinator

    Collects records and questions.

  2. Medical interpreter

    Translates the records.

  3. Doctorapproves

    Reviews the case and decides the treatment plan.

  4. Quotes and billing

    Sends the estimate.

Arrival week

  1. Travel and stay

    Books pickup and hotel.

  2. Patient coordinator

    Sends the appointment schedule.

  3. Medical interpreter

    Joins the consultations.

Aftercare follow-up

  1. Aftercare nurse

    Checks in on day 3 and day 14.

  2. Medical interpreter

    Translates the patient's answers.

  3. Doctor's office

    Reviews any concern with the doctor.

One view of
where everything stands.

The center manager sees every patient's case in one view: who has it now, which patients arrive this week, and what is waiting for a doctor's decision.

Work in progressExample
  • New patient inquiry

    Step 3 of 4: Doctor

    Needs approval
  • Arrival week

    Step 2 of 3: Patient coordinator

    In progress
  • Aftercare follow-up

    All 3 steps finished

    Done

People outside,
on your terms.

Patients, their families, partner agencies and hotels can reach the right coordinator through one place, and they see only what you choose to share.

Bring us one workflow.

Tell us which roles it passes through and where it gets stuck. We’ll walk through where Ziggs fits.

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